From Alpacas to Tech Sales: Matthews Journey with Upscope
By Pardeep
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We’ve sat down with Matthew, our Sales Executive to chat about all things sales, Miami and alpacas (confused? Read...
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Welcome to our blog, the home of insights and best practices related to co-browsing and customer support technology to give your customers the best service.
By Pardeep
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Unlock the Volcano of Growth Trapped in your Company's Dead Documents
By Pardeep
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Here's the strategic sales narrative for LiveDocument. Why have we built it? There is a volcano of growth and...
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Katherine joined us last year as one of the two first hires in our Miami office. Her positive and bubbly personality...
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Klaudia is the newest addition to our Soho-team. She joined us as a Talent Acquisition Specialist earlier this year,...
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The stakes have never been higher for support teams. A single negative customer support encounter can lead customers...
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We recently had a chat with Minh about her career journey so far here at Upscope. She’s pretty much been here from...
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We sat down with Pablo, our Lead Software Engineer, to better understand how his day goes around. From getting a...
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Net Promoter Score (NPS) helps companies navigate toward success by measuring satisfied customers. By measuring how...