All the "handle objections" advice for sales teams, loan officers, insurance
agents and realtors involve clever use of words but many clients need to see
what they're buying. New technology flips the tables by letting you do exactly
that and when you do, you get trust, deeper conversations, faster
understanding of the value and more belief in your expertise.
Below are a list of common objections and how to use new technology to
overcome them.
What's the new technology?
The Co-Browsing extension will share your browser tab to your
client's phone in 5 seconds.
What's unique about it?
- In 5 seconds, send a link (or read it out) to your client and they'll see your tab.
- Browse with clients so they stay alert and it remains pixel perfect throughout.
How to use the Co-Browsing Extension to handle objections
When you feel like they don't trust you, show them your ID.
If they say "we already have a vendor for that" show them a comparison
table.
If they say "It Costs Too Much" show them the ROI.
If they say "can you just send me the information". Show it them
immediately.
What else do they say and how can you respond visually?
If they say "I'm not interested" they really might not be but they might
also not understand the product. So offer to show them the overview and if
they don't want to continue, they don't have to book that second call.
Loan officers often hear "I just want the lowest interest rate". The
response can be "Do you want the lowest rate or the lowest monthly payment?
Let me show you what the difference is".
If they say "I want to talk to my wife first" then offer to show them a
break down of the items to discuss.
You can prepare one presentation that covers each possible objection and use
our extension to immediately respond to them.
The key magic that the Co-Browsing extension provides is getting them to look
at your presentation or any other web page you prefer, in seconds.
Try it out here.
