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Blog

Welcome to our blog, the home of insights and best practices related to co-browsing and customer support technology to give your customers the best service.

How 4 Companies Improved Their Average Ticket Resolution Time

Dealing with slow ticket support and resolutions is frustrating, to say the least. In fact, according to Zendesk’s CX...

3 Companies Show You How They Reduced Support Ticket Volume

Dealing with a never-ending stream of support tickets is a common headache for many companies, wasting time and...

Meet Upscope's co-founders and how it all began

If you don't know much about Upscope's history, how it began and developed and got to where it is now, this is for you.

Chrome Screen Share

Jan 27th 2024
By Pardeep

You can screen share your chrome tabs with a customer using the Upscope cobrowsing extension. We build products we...

Reduce the sales cycle by halving the number of calls needed

Oct 13th 2023
By Pardeep

The lesson we learned from our client, applicable to many industries, is to show your client your sales presentation...

Halving the number of sales calls needed to close a sale using the cobrowsing extension

Oct 10th 2023
By Pardeep

The problem for sales teams is that customers ask you to "send them the documents" and then they never attend that...

See unique G2 cobrowsing reviews to understand what it really does

It's hard to understand the impact cobrowsing software will really make. Below, see the unique quotes from G2...

Who buys our co-browsing software? Who does not need it?

The Impact of AI on Customer Support Jobs. What to expect.

Jun 8th 2023
By Pardeep