Ways to share
See what they see. Guide them through it.
Stop asking "can you describe what you see on your screen?" With co-browse, your agents see the customer's screen in real time — and guide them through workflows, forms, and features without taking control of their device.
It's the difference between "let me take over your computer" and "let me show you where to click." Your customer stays in the driver's seat. Your agent just points the way.
See their screen, not yours
Co-browse flips the direction. Instead of sharing your screen, you see theirs — exactly as they experience it, in real time.
Guide without taking over
Highlight buttons, circle form fields, and point to the right section. Your customer stays in control — you just show them where to look.
Sensitive data stays private
Passwords, payment details, and other sensitive fields are automatically masked. You see enough to help — but never more than you should.
How it works
Connect in seconds. Guide in real time.
Your customer opens a link
Share a co-browse link during your support call. Your customer opens it in their browser — no downloads, no installs.
You see their screen
Their current page appears on your screen in real time. You see exactly what they see — layout, content, and state.
Guide them through it
Highlight elements, point to buttons, and walk them through each step. They stay in control the entire time.
Tools to guide, not control.
Your agents get a real-time view of the customer's screen — with tools to point, highlight, and assist.
Support calls shouldn't feel like remote desktop.
Co-browse gives your agents a live view of the customer's screen without invasive remote access software. No downloads, no permissions dialogs, no "I'm going to take control of your mouse." Just real-time guidance.
Point them to the right place.
Highlight elements, draw attention to buttons, and walk customers through forms step by step. Your annotations appear on their screen in real time — turning "can you find the settings page?" into "right here."
Resolve faster. Escalate less.
When you can see what your customer sees, you diagnose problems in seconds instead of minutes. No more back-and-forth screenshots, no more "what does it say on your screen?" Co-browse turns every support call into a first-call resolution.
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Our first-call resolution rate jumped 40% after we started using co-browse. Customers love that we can help without taking over their screen.
Head of Support — Financial Services
Wherever customers need hands-on guidance.
From onboarding to support — co-browsing turns "let me explain" into "let me show you."