What is Cobrowsing? Screen Sharing Built for the Web
Cobrowsing (short for “collaborative browsing”) is a real-time support and sales technology that lets a support or sales agent instantly view and interact with a customer’s web browser, with their permission, without needing to download any software. It’s often used to guide users through complex processes like form filling, onboarding, or troubleshooting—directly on the website—while maintaining privacy over sensitive information like passwords. See our video explainer.
Why it's different to traditional screen sharing
Traditional screen-sharing works by streaming your entire screen to the viewer. This requires tons of bandwidth and leads to blurry screens. Cobrowsing is built for the web and works by grabbing the code that makes up a web page and then replicating it, pixel by perfect pixel, for the viewer. It's fast, clear and also means you can click, scroll and type for the user. You and them together.
Get cobrowsing for your website or app
- Easy install
- See what they see
- Scroll, click, type for them
- Integrate with your support or sales software
There's a fully customizable secure Co-Browsing API
- Flexible Pricing
- Embed anywhere with an iframe
- Dedicated support engineer to help install
Improved Customer Experience
Increase Customer Satisfaction
