Start instant, code‑free cobrowsing straight from Zendesk Messaging for faster resolutions, directly within Zendesk.
It's simple to get started! Follow these three easy steps to begin screen sharing with your customers directly from Zendesk.
Access the UserView widget directly within your Zendesk interface
Widget appears automatically in active Zendesk tickets
No need to leave your current workflow
Simply click the button to initiate screen sharing with your customer
One-click activation for instant screen access
Customer receives a simple permission request
Start guiding your customer through their screen in real-time
Take control or provide guided assistance
Use annotation tools to highlight important areas
Launch a UserView cobrowse in one click from any Zendesk ticket to guide customers live.
Take control of the customer's screen or provide guided assistance with annotations.
Works directly within Zendesk with no additional software or downloads required.
Connect UserView with Zendesk in just a few clicks and start providing better customer support today.
Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.