Zendesk+UserView Logo

    Screen sharing for Zendesk Support

    Start instant, code‑free cobrowsing straight from Zendesk Messaging for faster resolutions, directly within Zendesk.

    UserView Zendesk integration showing HelloScreen widget with screen sharing capabilities

    How to Use UserView with Zendesk

    It's simple to get started! Follow these three easy steps to begin screen sharing with your customers directly from Zendesk.

    1

    Open UserView Widget

    Access the UserView widget directly within your Zendesk interface

    Widget appears automatically in active Zendesk tickets

    No need to leave your current workflow

    2

    Click 'See User's Screen'

    Simply click the button to initiate screen sharing with your customer

    One-click activation for instant screen access

    Customer receives a simple permission request

    3

    Cobrowse with Client

    Start guiding your customer through their screen in real-time

    Take control or provide guided assistance

    Use annotation tools to highlight important areas

    Why choose UserView for Zendesk?

    Instant Connection

    Launch a UserView cobrowse in one click from any Zendesk ticket to guide customers live.

    Full Control

    Take control of the customer's screen or provide guided assistance with annotations.

    Seamless Integration

    Works directly within Zendesk with no additional software or downloads required.

    Ready to get started?

    Connect UserView with Zendesk in just a few clicks and start providing better customer support today.

    Ready to Transform your Customer Support?

    Join hundreds of companies using UserView to deliver faster, more effective customer support experiences.

    Customer support team with headsets working at computers
    Book a Demo