"Actually" double your conversion rate
What’s included?
One click instant screen sharing already proven to double conversions for sales agents selling over the phone
- Incredible one click screen sharing technology
- A secure SOC 2 and ISO27001 certified solution
- 99.998% uptime at scale
- Global regional servers for maximum speed
Core features
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Instantly screen share to the client's phone (or desktop)
Send the client a link and begin screen sharing directly to their phone or desktop. Convert at 2X the rate by guiding them through your website or presentation.
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HelloScreen extension and/or customized code
The HelloScreen extension lets sales teams show their own browser tab to their customers. The customized code option allows you to see what the customer sees and customize the sales pitch and onboarding steps, by adding our code snippet to your site or CRM. Talk to our team about how powerful the custom option can be but feel free to start with the extension.
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Collaborative scrolling, clicking and typing (optional)
Besides sharing your screen instantly, you can choose to enable 'remote control' and together with the client you can click, scroll and type. Imagine completing an entire onboarding sequence together. This can be enabled or disabled by administrators.
Advanced security
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SOC 2 and ISO27001 certified
We have stringent security requirements due to our work with banking and health companies. Consequently, we are both SOC 2 (type 2) and ISO27001 certified with regular audits, pen tests and strong data controls.
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Element and block masking
To hide sensitive customer data from your agents, you can mask data at a field level and also at a block or page level.
Reliability and performance
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99.998% uptime at scale
We host companies with large numbers of agents and we are critical to their day to day work, so uptime reliability is an essential service.
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Global regional servers for optimized speed
We've been doing this for long enough to have seen what slow internet speeds do to screen sharing sessions and why you need multiple regional servers to maintain the highest possible speed to achieve the lowest potential lag.
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Handles 1000s of concurrent agents
Large organizations using our services require not only great speed and uptime but also scalability, provisions for multiple teams and billing environments. We've got those covered.
Integration and compatibility
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Salesforce integration for custom presentations
Speak to our team to setup Salesforce custom presentations so that you can show each client a presentation uniquely built for them.
- Google SSO
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Multi-team support
Have multiple teams each with their own separate or unified billing.
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Team management and permissions
Set multiple administrators each with different levels of ability to assign permissions to team members. Administrators are not charged for if they don't need to use HelloScreen and only need to administer the accounts.
Optional add-ons
Advanced configuration
Extra $800 per year.
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API access
Get access to all your HelloScreen session data with a simple REST API.
- SAML SSO
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White-label support
Make HelloScreen fully yours and fully customize the experience for both your sales agents and your clients.
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On-premise hosting
Ensure your data never leaves your data centre with simple Docker hosting.
Accountability & Transparency
Extra $10 per agent per month
- Audit logs
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Session recordings
Record all sessions in mp4 format. Easily transfer the recording to your data warehouse for safe keeping.
Enterprise
Available with 20+ licenses.
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Contract changes
Contract changes
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SLAs
We'll guarantee uptime and support time.
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BAAs
Have HIPAA-protected data you want to run through our system? We'll sign a BAA with you.
Support packages
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Dedicated CSM
A single point of contact to onboard your entire team and drive adoption.
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Technical support
A dedicated support engineer will help you set up HelloScreen and guide you through all advanced configuration.